Privacy Policy
SOCUBE FOODS AND BEVERAGES PRIVATE LIMITED (“Company”, “we”, “our”), operating under the brand name CAFE N CLUB, manages a growing café franchise network and provides raw food materials, equipment, and branded merchandise exclusively to CAFE N CLUB franchise partners and approved WL cafés.
We operate with a business-to-business (B2B) approach. This Privacy Policy describes how information is collected, used, stored, and safeguarded.
1. INFORMATION WE COLLECT
A. Franchise & WL Partner Information
We collect essential business information while interacting with franchisees and WL cafés, such as:
- Full Name
- Contact Number
- Email Address
- Business Location
- Investment Details (if shared)
- Voluntary KYC Documents
- Order and Supply Records
- Communication History
B. Customer/Visitor Information
Individuals who engage with our website or brand for updates or offers may share:
- Name
- Contact Number
- Date of Birth
- Address
This information helps us deliver future benefits, announcements, promotions, and brand updates.
C. Technical Information
To enhance website performance and user experience, we gather:
- IP Address
- Browser and Device Type
- Cookies
- Analytics and Website Behaviour Data
2. HOW WE USE YOUR INFORMATION
For Franchisees & Business Partners
Information supports:
- Franchise Application Review
- Supply Chain Coordination
- Training & Development
- Business Communication
- Operational and Technical Support
- Sending Brand Announcements and Updates
For Website Visitors
Information enhances:
- Personalized communication
- Offers and newsletters
- Website experience and improvements
Outlet-level customer concerns are guided directly to the respective franchise café for quick and efficient resolution.
3. DATA SHARING
Information may be shared securely with:
- Franchise Development Teams
- Logistics & Delivery Partners
- Payment Gateways
- Legal Authorities (whenever necessary)
Your information remains protected and is never shared for commercial resale.
4. COOKIES & TRACKING
Cookies help us provide:
- Seamless browsing
- Better performance
- User-friendly experience
- Accurate analytics
You may adjust cookie preferences through your browser settings anytime.
5. DATA SECURITY
We ensure strong protection through:
- Secure servers
- Encrypted channels
- Restricted access controls
- Regular system audits
6. YOUR RIGHTS
You may request:
- Access to your personal data
- Corrections or updates
- Deletion where applicable
- To adjust marketing preferences